Thank you for contacting GARMIN Corp. Your mail has been forwarded on to us from Garmin International.
I am glad to assist you. We will be happy to repair for you. Please return the unit to our Taiwan service center. The under warranty repair cost is for free but the freight charge is USD$29 returning from Taiwan to you. The normal repair process will take about 5-7 business days upon receiving your unit. Meanwhile, we will format all the data in your unit, so please back up all your necessary data from your unit before it is sent back to be repaired. In addition, any local custom charge, duties or tax will have to be borne by your side.
Before shipping the unit to Garmin, please make sure that you have completed the following :
1. Fill out (Typing, please) the attached RMA Form
2. Return the device with the RMA form to the following address: Please send in the unit with an RMA number (RMA#K****) on the outside of the package. (The valid period of this RMA form is 30 days.)